Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Suzi41
Verified Purchase:Yes
This was a replacement for a defective unit. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bobby56
Verified Purchase:Yes
We got our new Keurig that you sent us. It's been working great. So glad that you replaced the one that didn't work - all for free.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steph51068
Verified Purchase:Yes
I bought it and never used another coffee pot again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pecas
Verified Purchase:Yes
Thank you so much for being responsible and replacing the malfunction machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LaNaConey
Verified Purchase:Yes
I purchased this Keurig for my office last summer. After the descale light came on, I went through the process per the instructions and all was well. Following the descaling, I used a rinse cup. Again, all was well....until someone attempted to brew a cup of coffee. Suddenly, the machine was no longer working! The machine would make noise, but no water came through. Long story short, I called customer service and went through troubleshooting with the rep. After the machine still didn't work, I was sent a new one within 24 hours.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tjwolf
Verified Purchase:Yes
My K-essential kerig wasnt working right i mean it worked but not the way it should so i contacted them and we tried the descaling method and it still did the same thing so because it was under warranty they sent me a brand new replacement and i got in less than 5 business days.
They really stand behind their products.
Like i said excellent service thankyou Keurig
They really stand behind their products.
Like i said excellent service thankyou Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MrsBugsy43
Verified Purchase:Yes
I bought my keurig coffee maker I had a problem with it and called customer service. They are the best. Within a couple of weeks I had a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nice
Verified Purchase:Yes
Thankful that they worked with me on a replacement when mine stopped working
I would recommend this to a friend!
Written by a customer while visiting keurig.com