Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Fake name
Verified Purchase:Yes
I purchased a Keurig--K-Express that I really liked. It made great coffee and hot chocolate. However, in less than 2 months, it stopped working. I called the company, and in about a week I received a new one! That is great service! Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AFXN81
Verified Purchase:Yes
Customer service from beginning to end was 5 stars. Everyone was polite and efficient .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Suprab77
Verified Purchase:Yes
I got this coffee maker k express essentials for Christmas it brewed great cup every time and it stopped working a month later and I received a warranty replacement and the new one is working great. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Debby L
Verified Purchase:Yes
I am very happy with my replacement. It works great. I use it every day at work.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pepper 6589
Verified Purchase:Yes
I bought my sister a mini Keurig as a present, but it started to deliver less than the ozs requested. I called the trouble hotline and got a VERY helpful lady who spent a lot of time walking me through the steps to resolve the problem. Things improved slightly. She then told me they would replace it under warranty at no charge and no shipping. The replacement works perfectly!!
I AM VERY IMPRESSED WITH KEURIG AND THEIR SERVICE AND WOULD RECOMMEND THEIR PRODUCTS TO EVERYONE !!!
I AM VERY IMPRESSED WITH KEURIG AND THEIR SERVICE AND WOULD RECOMMEND THEIR PRODUCTS TO EVERYONE !!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Yea cup
Verified Purchase:Yes
Had problems with descaling. Associate very helpful, knowledgeable, patient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sunnygram
Verified Purchase:Yes
I love my Keruig. I am so pleased with the way my warranty was handled. best response ever!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carrie loves her Keurig
Verified Purchase:Yes
I purchased a Keurig and had an issue with the machine; I called up Keurig and provided my details and within the week I had a replacement in my door step. I am very pleased with the customer service and I love my Keurig product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com