Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5 out of 5
4.5
(1,786 Reviews)
Open Ratings Snapshot
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product. 
(
1,455 out of 1,659
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
5 out of 5
5
Great Service
on January 27, 2022
Posted by: Docsplash
Verified Purchase:Yes
My sister-in-law, bought this coffeemaker and was only able to brew 1 cup before it stopped working. After several attempts, I too, was unable to get it to work. I contacted the company, and was promptly sent a replacement. She is very pleased with her new coffeemaker. Not only do they make great coffeemakers, but they stand behind them. It was a great experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Very easy to use coffee maker
on January 28, 2022
Posted by: PKC6
Verified Purchase:Yes
I got this k-express as a replacement for one I got in September it quit working and when I call the company they were really nice and replaced it at no cost to me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love kerigh
on January 30, 2022
Posted by: Boots1952
Verified Purchase:Yes
Bought coffee maker in August, having problems with dripping properly in December and they replaced coffee maker with no problem .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty
on February 2, 2022
Posted by: Ronnah
Verified Purchase:Yes
I purchased my Keurig right before Christmas. It broke just over a month later. I contacted Keurig Customer Care and they made sure that I was still in warranty (I was) and then sent me a replacement free of charge to me with a new warranty. I love the Keurig brand and would highly recommend them to anyone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love it so easy.
on February 3, 2022
Posted by: debby4355
Verified Purchase:Yes
I bought the K-Express love it does not take up to much room and is so much better than the model I had years ago that you had to wait for the water to heat first
It did break after descale it kept turning itself off. But customer service was fast and efficient. They sent me another one. Did not sit on hold forever when calling
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Wonderful features
on February 4, 2022
Posted by: Mtcm
Verified Purchase:Yes
Thank you for replacing the Keurig I love it to be able to get up and use it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Perfect size
on February 4, 2022
Posted by: rolymo
Verified Purchase:Yes
When my keurig stopped working, customer service was very helpful and sent a replace within days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on February 5, 2022
Posted by: TerriK
Verified Purchase:Yes
My Keurig stopped working after 30 days.
I had registered it the day I got it. One phone call and they shipped me a replacement ASAP.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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