Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5 out of 5
4.5
(1,786 Reviews)
Open Ratings Snapshot
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product. 
(
1,455 out of 1,659
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
5 out of 5
5
Best coffee maker ever!
on September 4, 2025
Posted by: Debbers M
Verified Purchase:Yes
This is one of the best coffee makers ever. We use it at our camp and it brews the coffee so fast and it is hot not just luke warm. We really enjoy the coffee first thing in the morning. Keurig also stands by their products and sent a new coffee maker when our other one quit working. Free of charge with the warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Hard to get a replacement.
on September 4, 2025
Posted by: CW411
Verified Purchase:Yes
I had to keep calling back to get my Keurig replaced because it was a gift and I didn't have the receipt. Went through (3) Keurig's in less than 1 1/2 years.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
K-Express Essential don't buy!
on September 4, 2025
Posted by: Freddy 41
Verified Purchase:Yes
The K-Express Essential is totally junk.It will not brew on the fist try.Lift lid and try again then finally 😩.This is my second one and both does the same.Spend alittle more one that's tested and works.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig replacement
on September 6, 2025
Posted by: K Kautz
Verified Purchase:Yes
After only 5 months the Keurig would not turn on at all. After calling & sending proof of purchase & serial number, our replacement arrive in a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig Warranty was reliable
on September 8, 2025
Posted by: CharlotteW
Verified Purchase:Yes
I have used Keurig coffee makers for many years. This is the first one with which I have had any problem. The warranty was honored and a new coffee maker was sent quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy to make a claim
on September 8, 2025
Posted by: Gizmo the dog
Verified Purchase:Yes
Easy to use warranty. Glad that I purchased a quality product from a reputable company. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Warranty Replacement
on September 9, 2025
Posted by: Marsh C
Verified Purchase:Yes
We registered our Keurig when we bought it. About 6 months later it wasn't working . We asked about a replacement. The process was very easy. We received a new machine right off. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Warranty claim
on September 12, 2025
Posted by: Lana W
Verified Purchase:Yes
Appreciate the quick turn around. New unit works great. Only glitch they denied warranty to begin with, but receipt and unit were same serial # do they accepted it after I called.
Written by a customer while visiting keurig.com
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