Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Dr Cooper
Verified Purchase:Yes
There was a delay in the water dining out. It may be because it was the first use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Warranty works always saves on replacing at your e
on August 12, 2025
Posted by: Cecerider
Verified Purchase:Yes
Always sign up for the warranty regardless of the product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ADTSJT
Verified Purchase:Yes
Replacement went really smooth and fast, we were so delighted!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Paula Martini
Verified Purchase:Yes
The K-Express is wonderful. Only I didn’t get any instructions with it. Luckily I still have the old ones. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Antonia G
Verified Purchase:Yes
This is the 3rd Keurig I have bought in the past 3 years. Most recent one only lasted me 4 months. This replacement better last me a while since I have the extended warranty
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I appreciate how fast my Keurig was replaced. Thank you so much!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JD Smith
Verified Purchase:Yes
Your warranty process is very poor. It appears to be designed to make it a difficult as possible to get an in warranty replacement of your product. After completing all the necessary steps of photographing the unit and it purchase receipt. The request is automatically rejected. This discourages a great number of and they simply go purchase another one. If you appeal the rejection you are then are directed to a phone interview with a third world person who has very poor English skills. If you get through the interview and are granted a replacement. You receive a new product with no warranty information and no explanation of the replacement. This voids the extended replacement insurance offered by your largest retailers. And then to be subject to contract just to tell you how poor you r service is. The processis offending.
Written by a customer while visiting keurig.com
Posted by: Rob Ar
Verified Purchase:Yes
K Express is a good entry level coffee machine good for small use. The moment you make multiple cups the machine gets heated up and internal thermal fuse teips which is not accessible.
I would recommend this to a friend!
Written by a customer while visiting keurig.com