Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: The Carter Family
Verified Purchase:Yes
I've had the replacement coffee maker for about two weeks now. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Edw G
Verified Purchase:Yes
Took two calls to get a replacement, luckily it has been working perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MaNancy
Verified Purchase:Yes
The warranty refund process was fairly long and required several calls to finally get the new machine.
Written by a customer while visiting keurig.com
Posted by: A Happy Keurig Owner
Verified Purchase:Yes
Had an issue with my coffee maker, and the process in getting a replacement was quite simple. The people i spoke with were very friendly, and within a week I was enjoying my fresh coffee again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dave1776
Verified Purchase:Yes
Slowing down o brewing speed after a week of daily use.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Barbara Riddle
Verified Purchase:Yes
My new one is working great! This is the third Keurig I have had over the years. It is a great product.
Written by a customer while visiting keurig.com
Customer Rating
5
A+ experience! Backed their product & warranty!
on August 10, 2025
Posted by: 2Tall Grandma
Verified Purchase:Yes
FANTASTIC! Great customer service with and easy warranty return. Thank you!!!
Written by a customer while visiting keurig.com
Posted by: LMedley
Verified Purchase:Yes
Great service and prompt, hassle-free replacement. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com