Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Kelly Ke
Verified Purchase:Yes
Our express stopped working after 6 months. After less than 10 minutes on the phone, Keurig sent an e-mail, I filled out the requested information and my replacement was sent within 7 days. Excellent service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mostafa
Verified Purchase:Yes
Excellent service! Greatest coffee, reliable machine, and very well trained team
Written by a customer while visiting keurig.com
Posted by: CoffeeMachineHater
Verified Purchase:Yes
Forth Keurig! Other ones broke after 2 weeks so time will tell. At least company provides a warranty replacement but who knows if it will last.
Written by a customer while visiting keurig.com
Posted by: Daniel13
Verified Purchase:Yes
Keurig was very helpful with a warranty replacement. They made the process easy to get help and ship a new unit to me quickly. I highly recommend Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DonnaSue
Verified Purchase:Yes
Takes up so little counter space yet still brews a great cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 123 t
Verified Purchase:Yes
I did not receive any warranty papers with the replacement under warranty ,i called and tried to register it with the serial number on the back of the new unit and the lady said she could not resister it i dont know why ,it is soo hard to deal with your people i rate you poor very poor!cant even understand them they all have accents.very poor service!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Juan Mitchell
Verified Purchase:Yes
Experience was as expected, GREAT! Received replacement in little to no time of waiting. Replacement unit is working fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Yoginifly
Verified Purchase:Yes
Definitely go for a better model. This one… I’ve gone thru two already. It’s just bad.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com