Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Ron Pat
Verified Purchase:Yes
Outstanding coffee maker. I’ve had several machines and this one is the best.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous in Indiana
Verified Purchase:Yes
Your company was using several excuses as to why you could not honor the 1 year manufacturers warranty. But with my own persistence, the supervisor finally agreed to send a replacement.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The agent went through the process to resolve the issue, then replaced it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I did have a warranty on this, however the first shipment was in Chicago with a tracking of being returned to the sender. I waited 2 & half weeks for the replacement and when I got it it look like it would have been a refurbished model. So not happy at all with the amount that these machines cost, a brand new machine should have been sent out. Also did not come with manual or any paperwork
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stepmother
Verified Purchase:Yes
Our coffee machine is working great! There has been no problems!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sara82
Verified Purchase:Yes
I had this Keurig for a couple months and it blew out. All I had to do was send them a purchase receipt and they shipped my Keurig the same day. It was very easy getting my replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sharon Lamp
Verified Purchase:Yes
Customer service person very helpful and courteous and made the process so easy. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sherry Bracy
Verified Purchase:Yes
I am very happy with my K-Express Essentials Red Brewer, i recieved, after my brewer unexpectedly stopped working. I love that Keurig stand behind thier products for up to a year. The peocess was smooth and seamless, and recieved my replacement fast. I have had Keurig brewers for years, and will continue for many more! Thank you Keurig for the help and making this loyal consumer feel like we do matter!
I would recommend this to a friend!
Written by a customer while visiting keurig.com