Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: J Berg
Verified Purchase:Yes
My K-Express decided not to work one day. I called and started the claim. They sent me an email to complete the claim that was quick and easy. Within a few days I received my replacement K-Express. The process was a great experience for me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: blstrecker
Verified Purchase:Yes
It took several tries before my photos of the SN and receipt were accepted which took a lot of time... I'm sure that's on me, but it still was frustrating ~~ I will say that once the replacement was approved, the coffeemaker arrived very quickly and is doing a great job for me! Thank you for that...I've had a Keurig for at least 10 years and would hate to do without it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Susan Bon
Verified Purchase:Yes
It was at my house in no time with a holiday during that week!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John Evans
Verified Purchase:Yes
Not much to say except this is the second replacement they sent me but warranty is been honored just fine, very pleased, but the coffee makers not working very long Im not happy with.
Written by a customer while visiting keurig.com
Customer Rating
4
The cup on the for the milk to get foamy quit work
on January 9, 2025
Posted by: Big Rache
I love it ! But the cup for heating the milk quit working after about a month and I loved my coffee with the foam
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Replacement
on January 10, 2025
Posted by: AK Debs221
New replacement unit has failed to function in even less time than the last one. A month and acting up, two and failing to brew.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Travel Chick
Verified Purchase:Yes
Keurig replaced our machine right away after I submitted pictures of it. Very quick and efficient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Allyrose
Verified Purchase:Yes
Thank you for all the help I received in diagnosising the problems with the first coffee maker. The girl was pleasant. Thank you too for replacing the coffee maker. I appreciate it as I hadn't had the first one a whole month. I will definitely recommend Keurig products to everyone as you stand behind your warranty. Very good product. The second coffee maker is working just fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com