So pleased that Keurig backs their product up! I was so surprised at how easy it was to deal with the warranty by screenshotting the sale and proof of purchase and Walla! A new pot appeared at our door!
Thank you for the replacement. My daughter Carol Reausaw, who is also a customer of yours, took care of the communications with you. I am 96 years old, hearing and eyesight impaired, but still enjoy my coffee.