Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5 out of 5
4.5
(1,786 Reviews)
Open Ratings Snapshot
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product. 
(
1,455 out of 1,659
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
5 out of 5
5
K-Express Essentials
on June 26, 2024
Posted by: Joanne DeYorio
Verified Purchase:Yes
excellent Product love my Keurig coffee maker it is the best
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great coffee
on July 3, 2024
Posted by: MarinaJ
Verified Purchase:Yes
Excellent coffee. Quick, easy. Only lasted 6 months but Keurig replaced it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
On third replacement stops pumping the water
on July 11, 2024
Posted by: Jim c32
Verified Purchase:Yes
Won’t buy another and warranty runs out . It keep braking . Water won’t pump . They do keep replacing it thou .
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
warranty process is too hard.
on July 12, 2024
Posted by: James crossen
Verified Purchase:Yes
to claim the warranty was a big hassle and I will not do it again.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fantastic Coffee Every Time
on July 14, 2024
Posted by: Other Person
Verified Purchase:Yes
Great coffee maker. Reliable and efficient. Glad that I bought this.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Descale self destruct
on July 16, 2024
Posted by: R Dwayne L
Verified Purchase:Yes
Definitely a sleek coffee maker. My only concern is that my previous model self destructed during the descale process. And the warranty replacement did the same thing. My latest purchase didn’t work right out of the box, but a call to the help line got me a warranty replacement within a few days. The big test will be when this new model needs a descale. It seems like these newer models have some kind of issue with their electronics during descale.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Company
on July 17, 2024
Posted by: Anonymous
Verified Purchase:Yes
Great company easy replacement when problems occur!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
no reciept/ no replacement
on July 17, 2024
Posted by: Stephaniej
Verified Purchase:Yes
After 8 months the machine broke, keurig wouldn't replace as per the manufacturer warranty because i no longer had the receipt. I had the box with the upc but that wasn't enough. So they sold me a replacement, luckily they emailed me a receipt for it, so when it breaks I can replace it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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