I purchased my coffee maker about a month before it just quit working one day witch was a bummer but I was so glad and pleased that I called on the warranty and to my surprise they sent me a new one. Thank you so much
I bought my k express and was very pleased with it. Unfortunately it stopped working and i contacted the company and immediately the exchange process was done and the rep was very helpful, kind and detailed in the process.
I like the compact size and the really simple lights and intuitive buttons. The best thing about the coffee maker is that the water is hot almost instantly. No more wating for my coffee. I just wish the water reservoir was a bit larger.