Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Cookie1942
Verified Purchase:Yes
I bought this a little under a year ago and they replaced it for me when it stopped working
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: auntjoie
Verified Purchase:Yes
I bought a Keurig coffee maker less than 1 year ago, I was devastated when it suddenly stopped working. I was told to contact them directly for a possible replacement. Keurig made the replacement process so easy and only 1 day through emails ,my new Keurig was on its way. I am so happy it took minimal time to get through the process of getting the replacement. The customer service was outstanding!! Thank you Keurig for Wonderful Customer Service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Thanks for quick turn around on my k espress
on October 10, 2023
Posted by: Miller D
Verified Purchase:Yes
Good turnaround for new k express that was under warranty Ty .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Delightful brewer
Verified Purchase:Yes
Hate that my Keurig stop working, but once I expressed my concerns I was asked to return the Keurig and was soon sent a new one to continue my 2-cup a day coffee ☕️ brew😁. I was so pleased with the customer service!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deborah T
Verified Purchase:Yes
My first brewer lasted 13 months, my second brewer 10 months, on my third only because it was replaced free. Bought my mom one and hers lasted 8 months. Done with this model
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Megmeg
Verified Purchase:Yes
This was my third Keurig over many years. I appreciate the customer service and support when my most recent one stopped working after descaling. Keurig suggested suggestions and after all else failed, they were good enough to replace it. Thank you for all your help.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gladys87
Verified Purchase:Yes
I purchased Keurig - K-Express Essentials Coffee Maker and after eight months it just stopped working. I did have warranty on it and contacted Keurig. I followed the instructions that were given to me, and they replaced my coffee maker withing two weeks.
Thank you
Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dm Barnes
Verified Purchase:Yes
Hope this one holds up had a problem after descaling
I would recommend this to a friend!
Written by a customer while visiting keurig.com