Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Bribri
Verified Purchase:Yes
Got a replacement for our keurig due to a malfunction, appreciate the support from keurig and would totally purchase again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: aholder518
Verified Purchase:Yes
I got my Keurig for Christmas. It didn't work, so I called the Service number. I'm so glad I did! They replaced my Keurig with no problem. Simple as that! Now, I'm loving my Keurig Coffie Maker and don't know how I lived without it! I also lobe trying different kinds of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Enough for my 1 cup of tea or coffee every morning
on January 20, 2024
Posted by: Bea1924
Verified Purchase:Yes
The last one quit working. Customer service very helpful in replacing it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mudman
Verified Purchase:Yes
On my 3rd unit in 6 years, just wore them out and replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jakethe coffeeking
Verified Purchase:Yes
my original unit bought in November had an internal issue over filling the pods. After troubleshooting the issue over the phone a new unit was sent to me at no cost. The new one arrived fast and works great. Great customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mr Chick
Verified Purchase:Yes
It took three weeks to send back a refurbished machine to me, which is way too long to do without coffee. The refurbish machine puncher that punches a hole in the K- cup is a little extra long I think in most machines is a real sharp point as warned on the directions but it cut my finger three times just by hitting it. I think this should be reviewed to management. I feel this is a defect he should be recall. I’ve won K cups for probably 15 to 20 years and this is never happened on my others
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mac311
Verified Purchase:Yes
There was a problem with my Keurig machine, and the company was incredibly helpful with walking me thru steps to fix the issue. When we were unable to resolve the problem, they replaced my machine. Great customer support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Oreo889911
Verified Purchase:Yes
The kurig is small which is nice. However it leaks water I contacted the company and they sent another one but I am still having the same problem. I just put water in when I'm ready.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com