Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Carter21
Verified Purchase:Yes
I got my replacement and it was awesome. Everything works!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Serge 74
Verified Purchase:Yes
Great coffee,FAST! And EASY! Thanks K Express….couldn’t be better
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SMH70
Verified Purchase:Yes
Coffee / beverages do not come out very hot or stay hot
I've had other in past with temp setting that I liked better
Not completely happy with this one
I've had other in past with temp setting that I liked better
Not completely happy with this one
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Marcy Wood
Verified Purchase:Yes
There's something seriously wrong with the water reservoir it says no water. What are you going to do for me I have a coffee maker that doesn't work. I had to buy instant coffee. Let me know what I should do about this please?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Denrp
Verified Purchase:Yes
I had one that stopped working after a descaling. It was still under warranty and they replaced it quickly and easily.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BW in Ga
Verified Purchase:Yes
I purchased a Keurig coffee maker for my wife for Christmas. On Christmas day we opened it up and went to use it. The item would not work, the following day I called customer service. They provided a warranty replacement that showed up within 2 1/2 days it was outstanding service And with no charge. The new item worked outstanding. I bought it for my wife for her office since it was smaller and compact and can do single serve coffee of multiple sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Unhappy Camper Linda
Verified Purchase:Yes
Bought right before Thanksgiving and new unit would not turn on. Getting it exchanged was a NIGHTMARE. Finally received replacement and after only 2 weeks, the ‘needle’ will hardly poke a hole in the pod. It takes 2 hands and pretty good effort to do this. I don’t think it’s gonna last long. Would rather rate zero, but forced by system to put at least a 1.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mabel from Florida
Verified Purchase:Yes
Very pleased with their excellent customer service. Replaced our damaged machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com