Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5 out of 5
4.5
(1,786 Reviews)
Open Ratings Snapshot
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product. 
(
1,455 out of 1,659
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
5 out of 5
5
Fast and Easy
on January 21, 2023
Posted by: Shellybelly1019
Verified Purchase:Yes
I brought my previous Keurig and I didn’t realize they had a warranty where I can receive one for free. It works the exact same, and easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty
on January 22, 2023
Posted by: CarmenStella
Verified Purchase:Yes
I purchase had it for a month when it stop working. It was replace with no problem love it!!! Great customer services
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Absolutely surprised
on January 22, 2023
Posted by: Pedicuring Paula
Verified Purchase:Yes
My 89 year old Dads coffee maker was replaced swiftly..He was so surprised
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent customer service!
on January 31, 2023
Posted by: Scootrdr
Verified Purchase:Yes
I purchased my original K-Express maker less than a year ago. After unsuccessfully trying to to get it going I called customer service and they offered to send me a free replacement since it was still within the warranty period. After some brief information sharing they informed me that a new unit was on its way. Arrived in Just a few days, brand new one at no cost to us. This is the way it should be with all companies that sell home appliances, so far Keurig is the only company that has performed for us in this exemplary manner. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Nice Little Machine
on March 21, 2023
Posted by: Joe Strubbachinkoskow
Verified Purchase:Yes
This was a nice no frills, no digital one cup coffee maker purchased online 07/22. It has a small footprint and heated and made coffee quickly. Unfortunately it started to fail and when it quit began to smoke. Keurig replaced it quickly under warranty. It is now my backup as I purchased a nice Ninja Dual Brew coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Customer Service
on May 30, 2023
Posted by: Lynard0218
Verified Purchase:Yes
My keurig broke with less than a year of having it. I called keurig customer service about it. It was an easy process and they had one delivered to my house in about a week. Thankful for a great customer service and quick replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Nice little coffee maker
on May 31, 2023
Posted by: bmenke15
Verified Purchase:Yes
Easy to use and to clean. I love how compact it is so it doesn't take up too much room on the counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on July 28, 2023
Posted by: Bigben0214
Verified Purchase:Yes
I've had issues with the descaling light twice in a year this time I couldn't clear they were very good about replacing
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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