Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: TerryClay150
Verified Purchase:Yes
Absolutely love this little Keurig. Quick coffee maker in the morning really brings on the day. It would be difficult to live without this machine. Great for the kids and their hot chocolate too !!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Warranty is excellent and helpful phone rep.
on December 29, 2023
Posted by: RuthieB
Verified Purchase:Yes
Fast replacement and they honored their warranty. Very friendly phone support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Warranty is amazing
Verified Purchase:Yes
I had the original purchase for less than 3 months and during the descaling process something went wrong and the machine wouldn't turn on anymore. I did all the troubleshooting I could and still no power on. I called customer service later in the evening and did not expect to talk to a representative. We went through a series of questions, asked me to send some documentation and within a week I had a brand new machine free of charge!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carlin11
Verified Purchase:Yes
I love the warranty fast response great customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Millerj24
Verified Purchase:Yes
Loving my new k cup machine! Mornings are better with great coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vel27
Verified Purchase:Yes
I bought this so I could enjoy my coffee one cup in the morning and one cup in the afternoon.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Need morning coffee
Verified Purchase:Yes
I reported my sudden breakdown of my month old Keurig just before Thanksgiving. The gal on the phone was great. I did not hear anything for a month so resubmitted the info on the brocken coffee maker. Within 10 days the new one was delivered. All the local coffee shop staff knew my name - it was very nice to be able once again make our morning coffee at home. I think the holiday was the reason the first report got lost.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joe63
Verified Purchase:Yes
After descaling my original purchase brewer and having it stop working, I contacted Keurig about the problem. When the troubling shooting failed, Keurig sent me a replacement brewer which did not work. Another failed troubleshooting effort and I was shipped another. Second time proved the charm, I’m now back to brewing coffee.
Thank you Customer Support
Thank you Customer Support
I would recommend this to a friend!
Written by a customer while visiting keurig.com