I love my Kureg and when it broke I was very sad. I talked to customer service, explained my non-working machine and because I had only had it 8 months, I was shipped a new one!! Great customer service!!!
Bought this model from a store in town and it quit working correctly. The customer service was great, I got a replacement coffee maker and it works great!
This is a basic Keurig that does the job but the water container only allows 3 cups of coffee. Not enough for two people to drink 2 cups of coffee in the morning. It’s a hassle to have to refill for the 4th cup so I deducted two stars for that. It also looks “flimsy” so I hope it lasts a year!
This is the 3rd machine I’ve gotten on warranty. It must be refurbished because it is leaking water out the bottom. So once more, it is going back to them. I cannot get a machine to last one year!