Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Sharon Kay
Verified Purchase:Yes
This company is amazing. They replaced our Keurig and made the process so easy. Most of the time, companies seem to try everything in their power to avoid replacements. This company made it extremely easy. I couldn’t hardly believe it when I received an email that the new one was on its way.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: EHT77
Verified Purchase:Yes
We just love it. Makes life a little easier. At least my mornings. I end up buying a few more to hand out as gifts.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
#5 lasted one and half month.
on November 21, 2023
Posted by: Anonymous
Replacement for replacement for a replacement. After years of using K's, I can officially say this is the last. It's enough trouble to get a reliable product or service but when I have to call to ask for help then jump through each and every hole that I'm asked repeatedly doesn't help. In order to be attempt a return or replacement be prepared to take multiple pics of the same item (don't forget your info) you just verified multiple times cause they will..
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Chabarbia
Verified Purchase:Yes
Thank you for sending a replacement quickly. Although the process was a bit odd since I coukd not find my original receipt, the machine came quickly. I was not asked to return the non working one. I appreciate your replacement policy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bonyu
Verified Purchase:Yes
My new Keurig had a defect and the company’s process for getting it replaced was phenomenal. And efficient and quick!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Colquitt
Verified Purchase:Yes
Ours quit after two months. Keurig was quick to send a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: foxytudy
Verified Purchase:Yes
I like the speed of getting a cup of coffee in the morning but wonder why the tank has to be refilled so often before it empties. It's easy to clean but not easy to descale.
Written by a customer while visiting keurig.com
Posted by: carrietsc
Verified Purchase:Yes
At least the year warranty starts over each time. If you buy this make SURE you register your warranty. It just stops working for no reason.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com