Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Skiter
Verified Purchase:Yes
An original purpose of a K-Express Essentials Coffee Maker stopped working properly prematurely. I contacted Keurig and discussed the situation with a customer service representative. She led me effectively through a series of failure questions which ultimate lead to a very timely replacement of the unit. I'm thoroughly pleased!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kayla1989
Verified Purchase:Yes
I only had my Kerig for a few months before it just quite working. I called customer service and they had a new one delivered within a week! Quick and efficient! That’s what I like.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lotus flower 87
Verified Purchase:Yes
The best customer service every and when I tell you fast fast delivery it’s unbelievable thanks you all for being awesome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Miamorlt
Verified Purchase:Yes
I’m so happy that my keurig was replaced after I it stopped working.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Unfortunately my previous Keurig died after 21 cups of coffee. I contacted customer service and they were very helpful and easy/peasy sent me a replacement brand new Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sof1
Verified Purchase:Yes
The Keurig in our office stopped working and the company was able to replace it for free since it was still under warranty. I am very happy with their timeliness and politeness!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Eddie75
Verified Purchase:Yes
Purchased a Keurig that only lasted 9 months. Contacted keurig warranty service and had a replacement in 7 days. It would have been 5 days but this writer couldn’t follow instructions. Advice is to save receipts, then follow EXACT instructions as given and everything will go smoothly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Patty 2
Verified Purchase:Yes
I am so grateful that you replaced my Keurig with no hassle when mine stopped working. But I do want to say that this was my second Keurig that stopped working the same way when I was trying to clean it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com