Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
3
Descale light bugged
on May 29, 2022
Posted by: Maverick75
I bought the K-express two months ago, good coffee maker, but the descale light came on and now it won't shut off. I've tried everything even the descale solution that is out for Keurig,
Written by a customer while visiting keurig.com
Posted by: Kenfin42
Verified Purchase:Yes
My experience with customer service was outstanding. I would and will refer the K-Express coffee maker to friends and family.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: whitebean
Verified Purchase:Yes
I the Keurig for a vacation rental. The coffee maker stopped working after 8 guests. The return process was hassle free and the company sent me a new coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Beans7
Verified Purchase:Yes
My coffee maker stop worker after 6 weeks & Keurig replaced it asap!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NikkiDJ
Verified Purchase:Yes
I had trouble with my Keurig and the process for them to replace it was so easy. I'm so happy with my purchase and how they resolved my issue!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Treat
Verified Purchase:Yes
The Keurig is the best invention! Super convenient and easy to operate. Customer service is excellent! Easy to get through and speak to someone. Very helpful and knowledgeable! Very polite.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great coffee maker for those of us on the go
on January 19, 2023
Posted by: Maninblack
Verified Purchase:Yes
I have been a Keurig customer for years. I had a friend who wanted one but didn't have one, so I gifted my original Keurig to her after 15 years of me using it. It's still going strong. So when I saw this Express, I knew it was the brewer for me. Quick and easy, the way I like it, just a great cup of coffee each and every time. Now while I of course miss my old Keurig, I am super pleased with my K-Express maker. And while it doesn't have the features like some of the more expensive models, this one is perfect for those on a budget that just want a good cup of coffee. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: W and S
Verified Purchase:Yes
We purchased a warranty when we bought our K-Express coffee maker about 9 months ago. Unfortunately the descale feature wasn't working properly and when we called customer service they promptly informed us they would completely replace the machine because it was under warranty.
The new machine arrived about a week later and all that was required of us was to return photos of the old machine, its serial number, and the copy of the purchase receipt. They sent an address label for us to return the old machine at no cost.
We were completely satisfied at the easy, no hassle return and quick response.
I would recommend this to a friend!
Written by a customer while visiting keurig.com