Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: WilsonSue7357
Verified Purchase:Yes
I bought this 7 months ago and loved it until one day it would not turn on. I called Keurig and a replacement was sent as I was within the warranty period. So happy to have another one that is brand new.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lizzymommyof3
Verified Purchase:Yes
So my Dad bought me a keurig for my birthday. It quite working three days after the stores warranty ended. So I got online and had a free replacement sent to me. It was a little difficult but as soon as I sent way more pictures than they asked for it was sent the next day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Eclipse 12
Verified Purchase:Yes
My Keruig coffee maker stopped working . I called the warranty 800 number and to my surprise was mailed a new machine very quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Treasa
Verified Purchase:Yes
I received this as a gift when mine quit. I contacted Keurig when it quit, sent pictures, serial number. Very shortly was contacted a replacement was on the way. Less than a week. Very good service. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: citymansaenz
Verified Purchase:Yes
Keurig customer service is awesome. Had no problems letting them know that I had only had my Keurig for 3 months. Ask me a few questions and they sent me a brand new Keurig. Thanks again Keurig you guys are awesome!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TerryBoBerry
Verified Purchase:Yes
I received a Keurig Coffee Maker for Christmas last year. It completely stopped working in August. I was more than please when I was told they would replace free of charge! Thank You so much! Now I can wake up to fresh hot great tasting coffee every morning!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Corky1
Verified Purchase:Yes
Great item, works well. No issues so far. Would recommend do a warranty on this item.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Replacement process was made easy by helpful cust
on October 8, 2023
Posted by: Wayne Dean
Verified Purchase:Yes
The replacement process was excellent due to excellent customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com