Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: nook
Verified Purchase:Yes
I got this for Christmas last year and really liked it. I don't use much in the summer and then it suddenly just stopped working. I tried all the cleaning & trouble shooting guides online and it just would not work. I finally called about it, thinking it must have at least a year warranty but with being almost a year and a gift, so I had no receipt, had little hope of satisfaction. The customer service rep was super nice, and I was able to follow steps required and received my replacement machine with a week! I am highly impressed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NAAA
Verified Purchase:Yes
Fantastic service! The understanding, communication with the incredible representative was over the top! I will never stop using Keurig coffee makers, products. I support them big time. I love my replacement coffee maker. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bob72
Verified Purchase:Yes
Our keurig stop working few months after buying. My husband called keurig and they replaced it within just couple days! It was quick and easy process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tlyer
Verified Purchase:Yes
I got a new Keurig because my last one just randomly stopped working and thanks to the warranty that Keurig has they replaced it for free and now I can continue to have my morning coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CarolWGR
Verified Purchase:Yes
I bought a Keurig recently, and it ceased to work. Contacted Keurig, and they replaced my Keurig within 7 days. Great experience
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ChuckB
Verified Purchase:Yes
Quick and painless. E-mail with instructions was very explanitive.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee K
Verified Purchase:Yes
My coffee maker stop working on a Sunday morning, I call customer service after being told what information I had to submit, I was sent and received a new coffee maker that
the following Friday.
the following Friday.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JKrone
Verified Purchase:Yes
This was a replacement for the same coffee maker I bought in February 2023. I like it but it only lasted 7 months and then just "broke". I make no more than two cups per day.
Keurig did replace the coffee maker and received a new one quickly. Apparently they do not warrant the replament as when I tried to register it was told it was not eligible.
The machine makes good coffee, is easy to use and brews quickly
Keurig did replace the coffee maker and received a new one quickly. Apparently they do not warrant the replament as when I tried to register it was told it was not eligible.
The machine makes good coffee, is easy to use and brews quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com