Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
4
Perfect size for a small kitchen
on September 9, 2023
Posted by: CJ3007
I bought this for the small size and brand reputation. The first one failed however by shorting out and overheating causing a strong burning smell after 3 months of use. Keurig honored the warranty and quickly replaced it for me. The return process is a little odd and they are very particular about taking cell phone pics of the serial number from a certain angle, mine was rejected initially even though you could see the number clearly. In any case, I am back up a running. Be sure to descale often, every 2 months, even if you use filtered water like I do, the machine does tend to build up scale very quickly for some reason.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 4WAYS
Verified Purchase:Yes
RCVD REPLACEMENT AND WORKS GREAT ENJOY MY COFFEE .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Portia mae
Verified Purchase:Yes
Had a problem but warranty dept too care of everything and had a speedy return
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MimiMimi13
Verified Purchase:Yes
Love this K-Express. Perfect for 2 coffee drinkers. I'm so glad I chose the blue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Long driver
Verified Purchase:Yes
Got this a couple a weeks ago and really like the way I can have a cup when I want it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: naniColey
Verified Purchase:Yes
Bought coffee maker in October 2022 and began leaking in August 2023. Contacted Kuerig Company and due to 1 year warranty it was immediately replaced. Very happy with the product!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TopekaKen
Verified Purchase:Yes
Had my Keurig stop working recently. Called customer service and within a few days my replacement arrived. Friendly and prompt customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: C Kurtz
Verified Purchase:Yes
I bought this for my mom as a Christmas present, and it failed 10 months later. I simply called keurig, and they properly diagnose the issue and sent a replacement coffee maker in a timely manner. This was the best service I have ever had dealing with a supplier.
I would recommend this to a friend!
Written by a customer while visiting keurig.com