Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Deb11690
Verified Purchase:Yes
I bought a Keurig express coffee maker and after 3 weeks it stopped working - i called the customer service for troubleshooting and after a few quick questions she explained that they would replace the coffee maker- She sent a quick email of what they needed ie pix of serial number and the coffee maker and within a week i received the exact model , color and all and its worked great for several wks now
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Momma Snyder6
Verified Purchase:Yes
Keurig was wonderful in replacing my 14 month old keurig when I developed an issue. I love my new express.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pat Simcoe
Verified Purchase:Yes
This unit was shippped to me on 7-27-23 it is now 8-15-23 the unit failed on 8-13=23 The last time I used it I didnot notice the low water light and evidently it did not have enough water and now it will not restart, have tried numerous times
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bettie T
Verified Purchase:Yes
Easy to deal with and helped solve problem quickly. Great machine when working correctly, can easily malfunction only issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lynn444
Verified Purchase:Yes
We love our Keurig!! We have had a Keurig for many years! Their customer service is excellent!! They remedied the situation!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GreyGoose
Verified Purchase:Yes
The brewed coffee is not hot enough. The maximum option on amount of coffee to brew is 10 ounces. Ten ounces does not fill up a coffee mug. Maybe a teacup but not a coffee mug. Coffee mugs are more popular than teacups. This machine was a gift. Because of the 10-ounce limitation, I would never have purchased this machine and I would not recommend it to a friend because of the 10-ounce limitation. Many of your other machines will brew 12 ounces. Why limit this model to 10 ounces?
I have concern about descaling this model as the Keurig descaling liquid made the machine inoperable.
I have concern about descaling this model as the Keurig descaling liquid made the machine inoperable.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DianaW
Verified Purchase:Yes
My coffee maker just stopped working. Called Keurig and next thing I know is I’m getting a replacement, no charge, no hassle..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jsago
Verified Purchase:Yes
Was very pleased with the cooperation and replacement of the k-express coffee make that we received; thank you so much for your responsible service. We enjoy it very much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com