Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Tom50
Verified Purchase:Yes
I received my coffee maker as a gift. Within nearly a year it quit heating after I did a descaling. I called the company and explained the issue. Within 6 days I had a replacement absolutely free! Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pandy54
Verified Purchase:Yes
We are so pleased with our Keurig Kcup machine ! Such a pretty tropical blue !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brenda F Porter
Verified Purchase:Yes
The Keurig Company exceeded my expectations and made my warranty claim a delectational and therapeutic experience! The company replaced my Keurig K-Express Essentials machine in a timely manner. The staff were very professional from the claim representative to shipping department.
Thanks for caring, sharing and being there for ALL of your customers!
Terry J Porter CFSP DHS ASPR NDMS OEPO DMORT Region VI BSBBSC ADMS LELFD LRAS LRO BBB END PTK
Thanks for caring, sharing and being there for ALL of your customers!
Terry J Porter CFSP DHS ASPR NDMS OEPO DMORT Region VI BSBBSC ADMS LELFD LRAS LRO BBB END PTK
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HollyRuth
Verified Purchase:Yes
What excellent customer service Keurig has. My device stopped working, I called, they sent a replacement ASAP.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nanjo
Verified Purchase:Yes
It makes me happy to be able to have my coffee in the morning.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Warranty replacement on Keurig K-Express Essential
on August 12, 2023
Posted by: LSS49
Verified Purchase:Yes
I bought this December 27, 2022. It quit working about a month ago. Contacted Keurig about it and received my replacement within 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee Queen23
Verified Purchase:Yes
I bought my first Keurig a few months ago, and before I could Descale it crashed, I was going to trash it. I decided to call Customer Support instead, after a brief, but thorough conversation I had a NEW Keurig being shipped to my house. FREE of charge! I LOVE the product and look forward to upgrading soon.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Me76
Verified Purchase:Yes
The single serve Keurig was a Christmas gift. I only use the hot water to make tea with a bag. Stopped working in July. I called and got through to someone who could help me. I sent pics and they sent me a new one (not sure it is new).
I would recommend this to a friend!
Written by a customer while visiting keurig.com