Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Ron32
Verified Purchase:Yes
I have had a few of the single serve machines in the past and they fit my needs. When my last one stopped working, your customer service real was outstanding in supporting the product and got me one out right away. Wonderful customer service and support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WiBill
Verified Purchase:Yes
My coffe machine was not working correctly and it was out of warranty but they replaced it for me .great customer service thank you so much
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Beverly Shouse
Verified Purchase:Yes
I had a issue with the company I bought the Keurig from. So I contacted the Keurig company and they replaced it with out any problems. I will keep using Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: grammy of 14
Verified Purchase:Yes
The descale light on our K-Express would not turn off. I called support to help us get it to turn off. After several attempts, it still would not turn off. The girl told us it was a defect in it. She offered us a new one at no expense to us. That was great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Candogwill
Verified Purchase:Yes
I was very pleased with the whole process. Staff was friendly and very helpful. Very pleased with the speedy shipping. Had it in no time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mel San
Verified Purchase:Yes
This is the 2nd one they shipped me it also doesn't work I have a friend who had the same model and had to return it 3x before finally deciding on a different version. I will be asking for a refund to buy something myself I already have 2 worthless Keurigs in my kitchen now I certainly don't need a 3rd!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Casq
Verified Purchase:Yes
I am very appreciative that Keurig honored their warranty on my one-cup coffee maker. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Little coffee maker. Great customer service.
on July 11, 2023
Posted by: rgp0560
Verified Purchase:Yes
This coffee maker it was just what we needed. If it’s nicely on the counter and wasn’t expensive. Unfortunately, while it was going through its descaling cycle, it stopped working. Fortunately, it was still under warranty and all it needed was a call to Keurig customer service, and another one was on the way.
I would recommend this to a friend!
Written by a customer while visiting keurig.com