Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: bug43
Verified Purchase:Yes
i bought two of the k-express essentials and they both quit working the pump quit. one in just over three months and the other in about two weeks. the customer service rep told me that they would send me a different kind they did not they sent me the same kind. i dont know how long it will last but when it quits i will throw it away and buy another kind. there has got to be something wrong with the design. thank you
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Malea
Verified Purchase:Yes
My Keurig coffee maker quit working and Keurig sent me a brand new one just like the one I had! They are a great company!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Really Happy
Verified Purchase:Yes
My K-Express was a gift. When I informed the person who gave me the Keurig that it quit working, she informed me that it was still under warrenty. At first, I thought it would be too much trouble to apply for replacement, but I was wrong. I contacted Keurig and I had NO problem with replacement. After calling and filling out the form for proof of purchase, my replacement Keurig was received in only a couple of days. hank you Keurig, you have made a devoted lifetime customer. I highly recommend your products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jojaga333
Verified Purchase:Yes
Thank you!
We were helping a sweet lady in a Retirement Home whose Keurig had malfunctioned. She didn’t have a receipt or other proof of purchase. The store from which the unit was purchased could not help. You stepped in and made her whole!!
Once again, THANK YOU!
We were helping a sweet lady in a Retirement Home whose Keurig had malfunctioned. She didn’t have a receipt or other proof of purchase. The store from which the unit was purchased could not help. You stepped in and made her whole!!
Once again, THANK YOU!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Baby blue
Verified Purchase:Yes
Keep your receipt and if anything goes wrong it can be replaced easily
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 1 Coffee drinker
Verified Purchase:Yes
I love my Keurig 😍
I had it for 2 months and it quit working.
I called y'all and the Lady was so nice and very helpful 😊
It was a good experience all around. I have received my replacement and am still loving my Keurig 😍
I had it for 2 months and it quit working.
I called y'all and the Lady was so nice and very helpful 😊
It was a good experience all around. I have received my replacement and am still loving my Keurig 😍
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fernando in Corona CA
Verified Purchase:Yes
We received this Keurig as a replacement of our unit that stopped working. Customer Service was very diligent in taking our information and processing the replacement, which occurred in less than 10 days. We installed it and it is working marvelously.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
How hot water gets when u just turn it on and get
on July 7, 2023
Posted by: Boston Bill
Verified Purchase:Yes
One of the best coffee makers I have purchased if not the best and I have had 3 Keurig machines
I would recommend this to a friend!
Written by a customer while visiting keurig.com