Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Tcsewn1
Verified Purchase:Yes
Got replacement brewer 2 weeks ago and now you have to press the button that dispenses the amount of water needed twice before it starts pulling the water from reservoir to be heated. Not at all happy with your product/company anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kare bare
Verified Purchase:Yes
The one I bought at the store, broke soon after purchase. They mad it easy to replace
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ybanag
Verified Purchase:Yes
I called customer service/technical support because my unit stopped working. I had no receipt and definitely out of warranty. After a few troubleshooting steps they decided to replace my unit totally free including shipping!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TangoBarb
Verified Purchase:Yes
I needed a replacement and customer service was most helpful and the replacement was received rather quickly. Nice to feel like a valued customer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Bought a keurig, love it immensely, before it was a year old it stopped working and I contacted Keurig. After sending email and pictures, I received a replacement fast. Thank you for the great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lum from AZ
Verified Purchase:Yes
Fast process to replace a store bought unit that did not work after 6 moths of use. I got sent an email requesting a picture of mine with the model number and of the unit. A week later I get a new one, and I did not need to ship the other unit back in, saving me even more time! Thank you Keurig for standing behind your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carol6489
Verified Purchase:Yes
Mine stopped working and Keuring sent me a new one. Love the 6 Oz option because it is stronger. Streamline so takes very little room on the counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Maggiecats
Verified Purchase:Yes
I have had several different k cup machines over the years. Loved each one. Excellent service when I needed a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com