Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5 out of 5
4.5
(1,786 Reviews)
Open Ratings Snapshot
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product. 
(
1,455 out of 1,659
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
2 out of 5
2
Not sure how I feel with this replacement.
on June 4, 2023
Posted by: Gracie909
Verified Purchase:Yes
This replaced a K-express I bought a little more than 5 months prior: So the jury is still out on this coffee maker. It makes a good cup of coffee but I’m hoping it lasts a lot longer than the last one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Really works great
on June 5, 2023
Posted by: Lesalinker
Verified Purchase:Yes
Got a replacement for my other that broke. This one works better
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great machine, BUT…..
on June 6, 2023
Posted by: Jimnothappy
Verified Purchase:Yes
It is making extremely, I mean undrinkable coffee on either the 8 or 10 oz setting. I have not changed brands of coffee. I am in the middle of a box when my old machine stopped. When I put a k cup from the same box in the new machine, WOW, it is so strong it will take the paint of your car.
I have to pour out about half of it and add much more milk than normal to make it drinkable.
I did a test with plain water and the amount of oz is correct.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
It's Great
on June 7, 2023
Posted by: Minnie Boo
Verified Purchase:Yes
Great product. Great service . I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Very responsive and concerns
on June 7, 2023
Posted by: Sugarr
Verified Purchase:Yes
Bought my first coffee maker few months ago and it went out. So I called them and asked if there is any way I can get it replace. I didn’t know that I have warranty for a year. So they looked up my serial number and confirmed that I only had it for few months. Not even 6 months old. So, they sent me another one for free. Thank you, Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replaced single serve
on June 8, 2023
Posted by: Bambam66
Verified Purchase:Yes
Received 10 months ago as a gift but when it told me to scale the scale light not go off. Appears a defect ad nothing worked.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
User friendly
on June 9, 2023
Posted by: Buffy 5
Verified Purchase:Yes
I bought my first one last November unfortunately it stopped working after 5 months
Fortunately your Custer service was excellent and replaced my defective one with a new one
Fast and friendly service to replace my defective one
I now am a happy consumer again
Thank You
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Broke again
on June 9, 2023
Posted by: Junky
Verified Purchase:Yes
3 one so far broke again won't come on. I'm really over this
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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