Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: jrosemc
Verified Purchase:Yes
Had a Kuerig give out on us after less than 5 months--and after some trouble shooting attempts, they replaced it for us! Sent for free. Nicely done.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: pat8
Verified Purchase:Yes
I have had two Kurigs. Love them. The last one broke and you replaced with no problem. I really do appreciate that. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Zaheemom
Verified Purchase:Yes
I am very pleased with the customer service I received from your associates. My replacement machine arrived quickly, and I was once again happily drinking my coffee.
Thank you for replacing my broken one with a new one.
Thank you for replacing my broken one with a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Phin
Verified Purchase:Yes
I was happy with the customer service helping me replace my first one that stopped working after I trying all the steps and cleaning it regularly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: T985
Verified Purchase:Yes
Love this! Got 1 in Nov 2022. In April 2022 it stop working. Keurig was wonderful. With a few steps, they sent a new one! Thank you so much. I had a Keurig for years before the one in Nov 2022. I would give it 5 starts due to the get customer service. But, the previous new one died. Still would buy again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Really fast
on June 3, 2023
Posted by: Shekitty35
I love how fast this coffee maker is but sometimes it doesn't brew at all. It dribbles a litte and shuts off. I turn it back on and start, then it brews this is a replacement for an identical one that just quit brewing after descaling
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jmbarrett52
Verified Purchase:Yes
One call and all set with my replacement unit...it was delivered to my home in less thank a week...thanks you...
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tyda37
Verified Purchase:Yes
This is not the first Keurig . I have had a few and I absolutely love them
I would recommend this to a friend!
Written by a customer while visiting keurig.com