This brewer works fine when it works. This is the third one we've had since December. The other two quit working within a couple of months. The brewer makes a good cup of coffee but it seems to have durability issues.
My roommate ended up breaking my Keurig with me only having it for 7 months. I called customer service very upset hoping something could be fixed. The phone call was only 15 mins and luckily I still have the warranty on it. Shipped out as soon as possible. Thank you Keurig for making this happen, I can’t wait to have my new one.
I had called to get some help with an issue I had. The response was so amazing. I got the service center to replace my machine without any hassle at all. They were more than willing to stand by the product . I WILL ALWAYS buy Keurig. thanks,