Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Donna65
Verified Purchase:Yes
On my 4th Keurig coffeemaker! Love them! So easy to use!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 2009
Verified Purchase:Yes
Thank you for fixing my coffee issues and replacing maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Belou
Verified Purchase:Yes
My Keurig broke, I just bought 7 months ago. I thought I was going to have a problem/complications getting a replacement. But Keurig was so helpful, they were able to help me through the process in returning it. I had not problems. They were happy to help give me a new one. It was still under manufacture warranty. Thank God! I needed my coffe in the morning. Lol. They were awesome! I have not worries about purchasing a new Keurig Coffee maker for the future if need too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LF25
Verified Purchase:Yes
Bought in January & stopped working in April, received replacement so see how long this one lasts
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Laura16001
Verified Purchase:Yes
You guys, I ran the first descaling on my coffee maker (K-Express Essentials), and afterward, the thing would not turn on. I read through these reviews and thought about taking it apart, but decided instead to call the customer service number. I'm so glad I did! Keurig sent me a brand new replacement for free!
Note to self - never throw receipts away.
Note to self - never throw receipts away.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keb 133
Verified Purchase:Yes
My Keurig which I last bought less than a year ago stopped working, and I was sent a new replacement in good time. I did purchase an extended warranty, and am glad that I did.
I hope that my new one will work for a long time! Thank You!
I hope that my new one will work for a long time! Thank You!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JamesK
Verified Purchase:Yes
The K-Express coffee maker is perfect little unit. I had some trouble with it, I did all the trouble shooting I could. I called tech support, (and did not have to wait). The tech had me look at a few things and we determined the unit was no good. He ask for my address and 3 days later I had a new coffee maker delivered.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CBcomeon
Verified Purchase:Yes
I had a problem with my coffee maker l called the number on the coffee maker
It took me four phone calls to make it happen
The problem they were having to resolve this was that I was giving them wrong information and would have to call them back
They did the right thing every time and a few days later I got my new coffee maker
They could have just hung up on me and This review would still be that they did the right thing
Thanks
It took me four phone calls to make it happen
The problem they were having to resolve this was that I was giving them wrong information and would have to call them back
They did the right thing every time and a few days later I got my new coffee maker
They could have just hung up on me and This review would still be that they did the right thing
Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com