Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Not the best
Verified Purchase:Yes
This is definitely not the best coffee machine I’ve had. You’re getting what you paid for. But I will say the the customer service is phenomenal! The first one I bought broke down with months, and all I have to do is call customer service and they replaced it immediately. But still not the best machine and I would not recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SSMarch
Verified Purchase:Yes
Purchased about 6 months ago. Used every day. All the sudden power went out on it when using. Called about it not working, they replaced it!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: K Express 2
Verified Purchase:Yes
The Keurig team was quick to send me a replacement when human error caused my heating unit to burn up. The service was amazing and my new coffee maker was received quickly. I know they'll do their best to take care of me again, should I ever need them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: malibulou
Verified Purchase:Yes
I needed a replacement under my warranty and it was so easy. They made it go so smoothly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: No coffee in the morning
Verified Purchase:Yes
Our first one would not turn on after a month. We received a replacement and I don't see this one making it. Coffee brews extremely slow.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Poohbear87
Verified Purchase:Yes
I've had an issue with the last 2 Keurig machines that I purchased. After I descaled my last machine it broke my coffee machine and I had to get a warranty replacement for it, which was absolutely the best customer service experience when I called over my broken Keurig machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dota
Verified Purchase:Yes
I bought the first pot as a gift to my daughter. It malfunctioned after a few months. The pot was replaced immediately and arrived on the expected. I love this pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Idabb48
Verified Purchase:Yes
My husband and I enjoy our coffee every morning, and every afternoon it’s a great experience you need to try it. The variety of coffees, are absolutely outstanding, and the coffee maker, reliable How sweet it is.!❤️🥰
I would recommend this to a friend!
Written by a customer while visiting keurig.com