Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: ExpressService
Verified Purchase:Yes
I had a problem with my original Keurig so I called the customer service number. The person I spoke to was very helpful and patient. I was given all the information I needed to make a return.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Customer Service a Perfect 10
on April 20, 2023
Posted by: Sharakay79
I just hit the point where my warranty was going to expire.I got a replacement sent to me after mine decided it didn't want to work anymore. Rolly was friendly and very thorough with explaining the process. I called Monday after 5 pm and got ny replacement by 9 am today.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mamar
Verified Purchase:Yes
Mine broke so I called them. It was under warranty so the replaced it. I didn't have to pay anything, I just took pictures of the broken broken 1 and they shipped me a new 1. The whole process took about 7 days. I was super impressed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Friendofmine
Verified Purchase:Yes
Great response in replacing 3 mo old Keurig. Very rewarding to have your service. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cindy88
Verified Purchase:Yes
Just the right size for counter and cup size. Easy to use and clean !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vicki222
Verified Purchase:Yes
Best warrenty program. It's easy to use. You get your replacement coffee maker very quick in the mail. No problems here.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Diane DeM
Verified Purchase:Yes
I have two of these and I wouldn’t use anything else!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: kma2622
Verified Purchase:Yes
My machine failed after 8 months. I called them and within a week a brand new one was sent to me.. thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com