Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: rkmazza1
Verified Purchase:Yes
Our original K-Express suddenly would not turn on and would not reset. Tried all the scenarios I found online. Called Keurig customer service and they were very knowledgeable. They had me try a few things and when nothing worked arranged to have a new unit sent to me. New unit arrived and so far working fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My 92 YO Father thinks everyone should have one!
on April 8, 2023
Posted by: Laird S
Verified Purchase:Yes
My 92 year old father finds his K-Express so easy to use to brew a tasty cup of coffee that he wants the rest of the family to get them! When we had a problem with it, service techs were immediately available by phone. We were promised a replacement within 7-10 days and it arrived in 3. They stand behind their product, covering return shipping so that they can test the issue and make future improvements. Great experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shaye
Verified Purchase:Yes
My old Kerri gave me some problems and I troubleshoot it and I don’t know what happened there after, so I called their customer service to see if they could help troubleshoot and see if it’s something that I did at the end of the phone call it was decided that I needed a new Keurig and I was able to receive one with no issues no problems the customer service exceeded any expectation that I may have had great great customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kokoortiz
Verified Purchase:Yes
The process was very easy and the representative was extremely helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: kipo
Verified Purchase:Yes
i do love the coffee maker and only use distilled water. however, after about 6 months the descale light comes on and won't go off even when you descale it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Khawi ya habibi
Verified Purchase:Yes
I bought this a month ago and I love it. It is practical and easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mazda Miata m 5
Verified Purchase:Yes
Customer service excellent. Delivery of product was right on time. Color of product
Was what I ordered.
Was what I ordered.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bobsyourmother
Verified Purchase:Yes
Bought it 6 months ago and I had a problem with a circuit board customer service took all my information and the next thing you knew I had a new one on my front porch
Written by a customer while visiting keurig.com