Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Big Nana
Verified Purchase:Yes
We’re very happy with this compact , easy to use coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wally Winslow
Verified Purchase:Yes
I had a problem with my coffee maker. It just quit working for some reason. I contacted Keurig and they immediately processed the replacement no questions asked. I received the new one in about a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: No good chewing grounds
Verified Purchase:Yes
Had a keurig for 4 yrs & it finally reached end of life! Purchased a replacement & lasted a month. Pursued the warranty, which was a total of 4 emails & a few phone calls. Very frustrating process. The example to submit warranty info does not exist in the email. Purchased another model to ensure the caffeine requirement but that lasted less than a week. Appears that the pods are an issue or a redesign on the Keurig. Have given up on this brand & purchased a good old Mr Coffee to provide the caffeine fix!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Oldtimer94
Verified Purchase:Yes
Thank you for the new Keurig replacement for my old one wich was still under warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cool Cookie
Verified Purchase:Yes
I had bought my K Express approximately 6 months ago and it was defective. Thanks for getting my replacement to me so quickly!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tootay
Verified Purchase:Yes
Excellent service and very fast
Thank you for warranting my kuerig
Thank you for warranting my kuerig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dpercival
Verified Purchase:Yes
This is a warranty replacement... Thank you very much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great little machine
on April 2, 2023
Posted by: pokey45
We bought 2 of them. I don't miss my larger Keurig. My only issue is that I cannot use the Victor Allen k-cups in this new one. I have to exert pressure in order to pierce the k-cups and then get a loud popping sound. So I bought the Keurig brand Hazelnut k-cups which work just fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com