Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: chiefmom1
Verified Purchase:Yes
I bought on about 6 months ago and after six months the descale light went on. I followed the directions but the light wouldn't go off. I call Keurig and they sent me a new one that works perfectly!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mojo27
Verified Purchase:Yes
This is a replacement for the one I bought a couple of months ago and it stopped working so we got a replacement. So far so good hope it is better then the last one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jessica e
Verified Purchase:Yes
They were so helpful with my Replacement I was list without my kuerig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keureg company has fantastic customer service.
on March 27, 2023
Posted by: P Griggs
Verified Purchase:Yes
My Keureg coffee maker stopped powering up and with one phone call and easy instructions I received a replacement coffee maker! Customer service was great and I was treated with respect and they were helpful and timely sending a replacement. I love the Keureg company!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Emmarose47
Verified Purchase:Yes
This was a warranty replacement, and the process was very smooth, very effortless, and quick delivery on the replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Salete
Verified Purchase:Yes
Customer service representative promptly helped and replaced the Keurig single serve machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ydnask
Verified Purchase:Yes
bought it in January. it died on me in march. I did not have my receipt. Called Kurieg, No problem. the lady was very helpful sent me a return lable. I sent the pot back and got my new one in 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TONIA8503
Verified Purchase:Yes
My first KEURIG was a gift for Christmas when I opened it up, (it was used) sent it back for a new one and this one is not any better. I waited a very long time to get this and now I wish I never requested one. KEURIG will always be a no for me. Not sure if it's just an outdated one or if it's just trash to me. Thanks KEURIG but no thanks.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com