Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Coffee lady 9560
Verified Purchase:Yes
I will start out by saying when I contact Keurig they were very helpful and did send me a new machine. But, the machine they replaced was only not even a year old. It needed to be descaled and once I did that the machine no longer worked. I am hoping I have better luck with the new one. I will be hesitant to descale when the time comes. I had a Keurig for over 10 years with no descale light on it and it worked beautifully till the end.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TeeTee777
Verified Purchase:Yes
Love, love, love this Express!! I love that the reservoir is outside the unit for improved cleaning.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karnin14
Verified Purchase:Yes
I only had my Keurig from the 1st of December. It quit working completely. I called the lady ask questions and she said they were going to replacement . They was fast and I got my brand new within a week. Best customer service. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Raycatcher
Verified Purchase:Yes
New replacement works great as it was in the 1 yr warranty . I called the number and the agent walked me through the hoops and could not get it working so they sent me a new coffee maker. I would defiantly buy one again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dar406
Verified Purchase:Yes
I’m very pleased with my Keurig Express coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WCC1
Verified Purchase:Yes
We bought the K-Express in Nov of 22 and it work fine for about 4 months then one morning it simply would not power up...after trying several things including checking out the plug in I had determined that likely a relay of some sort had burnt out in the machine..I phone customer service I talked to a young lady who asked several questions then told me that the machine would likely be replace but she would have to transfer my call to another dept. she did and I talked to a young man who asked the the identical questions which I thought was redundant and a waste of time, however he advised that the machine would be replaced after I sent him a photo and my information on line this was done and I receive info that the replacement coffee maker was being shipped. The new coffee maker arrive 3 days later via UPS and is working fine ...I feel that this is/was good customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chris1358
Verified Purchase:Yes
Received replacement for first one I use less then 3 months After using this one for 2 weeks it seams to be acting up coffee stream is spitting instead of flowing freely
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Madison is 34
Verified Purchase:Yes
It was a replacement for another Keurig I bought! Hope I don't have to replace this one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com