Customer reviews from SanDisk
SanDisk Professional - GRaid Shuttle 4 72TB Desktop Hard Drive - Black
Average customer rating
4.1 out of 5
4.1
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
1 out of 1
)
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Customer Reviews for SanDisk Professional - GRaid Shuttle 4 72TB Desktop Hard Drive - Black
Customer Rating
1 out of 5
1
Constantly crashes PC, dismounts for no reason
on April 25, 2023
Posted by: SethF
Thought this was going to be a great solution for my production company, man was I wrong. Got the best WD drives to go in it, and the thing works maybe 1 time out of 10 for any reasonable length of time. Can't work off of it despite the high read/write speeds, and even in trying to transfer the data to a new drive, it's crashed my computer 7-8 times. 0/10, wouldn't recommend to anyone.
Written by a customer while visiting SanDisk
Customer Rating
5 out of 5
5
This is the RAID to get!
on September 6, 2021
Posted by: Josh G
Verified Purchase:Yes
Ive had it for a little under a month now and it has been increasingly impressive and the speed has been amazing!
Written by a customer while visiting SanDisk
Customer Rating
4 out of 5
4
Great Product if compatible with Apple Silicon
on July 2, 2023
Posted by: MarkR
When will the G-Raid Software Utility be compatible with Apple Silicon. Sure you can downgrade security to get the driver to work but the G-Raid software utility doesn't work with M1 or M2 Macs so while being a great product it's as useful as an ashtray on a motorbike for anybody using M1 or M2
Written by a customer while visiting SanDisk
Customer Rating
4 out of 5
4
Great upgrade from Drobo with a few caveats...
on September 22, 2021
Posted by: A-ARon
Verified Purchase:Yes
I have been a Drobo user for many years now, but I have been noticing the writing on the wall regarding that particular company's future. I was, until quite recently, a Drobo 5D user-one that had roughly 32TB of data stored on the array. Given the extremely limited capabilities of the 5D's physical connection limitations, (IEEE 1394), along with the fact that OS X Big Sur 11.5+ started to have mounting issues that saw the Drobo connected, but unable to write to the drive, I knew it was time for a change.
I knew I wanted USB-C as a connection as it is currently the most future-proof cable, but that narrowed down my options only slightly. There are A LOT of storage options out there now, but I was intrigued with RAID-5. I was hitherto using Drobo's proprietary configuration so I had to educate myself on my choices. RAID-5 seemed to be the most current, and displayed a nice balance between storage AND redundancy. I have used SanDisk products quite a bit, so I focused on their lineup as I have had good luck in the past, & they seem to have a large presence in the data storage industry.
I know the G-Drive is relatively new, but it does seem like they have had one previous iteration to this model. I figured it'd be tough going back to 4 drives vs. 5 drives, but RAID-5 seemed to offer the same if not better protection than my Drobo did. That said, I pulled the trigger on the 24TB option. A note on RAID-5: ALL the drives must be the same size for it to work, and I only had 2x 14TB 3.5" drives, so I had to buy two more. Overall I still saved money compared to their larger storage options. I immediately noticed a difference with the USB-C to my iMac with regard to file transfers-that has been fantastic. I don't know specific transfer speeds, I just know it's faster. I upload Fujifilm Gfx100s files to my iMac and the import is twice as fast as with the Drobo, so overall a resounding success.
The only gripe I have with the G-Drive is the proprietary G-RAID Software Utility you have to install to format it at the outset of connecting it to your computer. There's no real instruction as to how to use it, and I found I had to format and re-format three times to get the correct storage space recognized by the software...it kept telling me I only had 24TB connected even though I had swapped out all 6TB drives for 14TB drives. Also, I could not get the manual/advanced format options to work. Only the "Automatic" function would work for me. I suppose one other gripe I had was swapping out drives involves small screws, so you need workmans tools designed specifically for computers to make any swap out. The Drobo made this process a whole lot easier.
I am very happy overall with the product & look forward to my future with USB-C storage speeds!
Written by a customer while visiting SanDisk
Customer Rating
5 out of 5
5
Great RAID solution, fast, quiet and reliable
on November 22, 2022
Posted by: JohnT5206
Mine arrived a couple of weeks ago. It took me a couple of days to understand the setup, mounting it on my Mac Studio Ultra. I bought the 24T version, preconfigured to RAID 5, giving a usable 18 TB. I’m using 12 Tb for Time Machine backups, and another 6 TB for redundant storage. I have thousands of images and hundreds of videos to scan, digitize, and store. Almost all of them are family memories, and include some photos going back the the first decade of the 20th century, so these are special. The G-RAID Shuttle is fast, quiet and reliable. I’m still learning the software that came with it, since this device is not recognized by my DriveDX software that is monitoring other hard drives. (I also use my Mac as a media server.) I felt compelled to review this when I read some of the other negative reviews here. I do have to confess concern however, if there comes a time that I have a customer service issue. A few years ago I contacted WD about a warranty issue. It was handled, but not a totally pleasant experience. My review here, however, is about the device. Although I had to make sacrifices to be able to afford it, it’s definitely worth it! I’ll update this review with periodic reports of how my future experience with this product goes. And a final comment: I was a little overwhelmed at first. My tech experience is average, but I was able to read the User Guide, and did a little research about RAID. I chose to take this process as a learning experience, and I have no regrets about purchasing it.
Written by a customer while visiting SanDisk
Customer Rating
5 out of 5
5
Amazing drive, ridiculously fast
on February 11, 2024
Posted by: Bryan84
I don’t understand the bad reviews. I have had the 24TB shuttle for years now and it has been absolutely flawless. I work with 4k and 8k video on a Mac Studio M1 Ultra daily and it performs without even a hiccup. It is blazing fast and incredibly reliable.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Customer Rating
5 out of 5
5
For serious editors!
on April 22, 2022
Posted by: Fulks
Verified Purchase:Yes
Having the security of this think storing all my footage keeps me organized!!! Speeds are great!
Written by a customer while visiting SanDisk