Customer reviews from lenovo.com
Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Average customer rating
3.9
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
29
4 Stars
8
3 Stars
1
2 Stars
3
1 Star
9
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Customer Rating
1
Not What I had hoped for. The computer was DOA
on September 26, 2022
Posted by: Kirk C
from Salt Lake City, UT
Verified Purchase:Yes
Computer has a fan issue that they replaced the fan. Now I get blue screened pretty regularly. Replacement is supposed to Arrive next month, but as for now the computer is basically DOA.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 27, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: bekay
from Armonk, NY, United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] The docking station seems to works OK, except it engages the screen saver randomly. However, actually getting the device delivered was an issue. Custo,er service kept providing inaccurate information.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 20, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, regarding any functionality concerns, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DHartman
from Pennsylvania but moving to Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Second laptop with dock that is very reliable. Only complaint is delivery system that delayed my laptop a week.
Written by a customer while visiting lenovo.com
Posted by: CAREYG
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Lenova Carbon thinkpad is amazing. The help I received from customer service rep Stacy was excellent and she worked hard to find me this great laptop. Thank you Stacy!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
i do not like this product
on June 29, 2022
Posted by: MKetch
from Burnsville, MN
The first problem was my own fault, only one HDMI port. But that is probably irrelevant because it doesn't work with an external monitor for very long. I have to reboot every morning to get the monitor to come back. I have been on forums and tried everything, many people have this issue. Wouldn't buy this again, not so sure I'd buy Lenevo again.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 1, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Maggie44
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simple to set up. Easy to use. No issues with this unit whatsoever!
Written by a customer while visiting lenovo.com
Customer Rating
4
Great docking station we use for business purposes
on June 14, 2022
Posted by: MarkZ
from Hamptons
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great docking station we use for business purposes
Written by a customer while visiting lenovo.com
Posted by: ALMc
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] I thought I found the best docking station, but I didn’t
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 29, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com