Customer reviews from lenovo.com
Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Average customer rating
3.9
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
29
4 Stars
8
3 Stars
1
2 Stars
3
1 Star
9
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Posted by: Rob SC
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The main reason I bought the docking station was to support external monitors. They keep going dark in the middle of my work. I have researched solutions but the general consensus is to deal with the frustration. Very disappointed.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 22, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: nkoz
Verified Purchase:Yes
[This review was collected as part of a promotion.] customer support cannot get the ethernet port working on the two hubs i bought
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Five Star IT Admin
from Waukesha, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works with all of the model Lenovo laptops we currently deploy. Very simple plug and play and just works.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
ThinkPad Universal USB-C Smart Dock - good product
on August 10, 2023
Posted by: Jon Fe
Verified Purchase:Yes
[This review was collected as part of a promotion.] Docking station works as described and expected. I like the sleek look of the device and all of the functionality of it. Easy to use
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jesster
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked perfectly without any issues! No setup required, plug and play.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Julia11
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does the job. A little expensive for what it is, but it seems to be more reliable than other brands
Written by a customer while visiting lenovo.com
Posted by: Denverite
from Denver
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast, solid performance, easy setup and no issues with compatibility
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jinglebell
from Tucson, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This little dock is amazing! Super compact and easy to set up. The packaging was awesome and it arrived safe and sound. Had all of the cables included that I needed to set up my laptop and monitor. Works as advertised.
Written by a customer while visiting lenovo.com