Customer reviews from lenovo.com
Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Average customer rating
3.9
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
29
4 Stars
8
3 Stars
1
2 Stars
3
1 Star
9
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Posted by: Billy Bob 99
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dock simple to use and works as it should, plug it in, connect the cables and it is up and running
Written by a customer while visiting lenovo.com
Posted by: Uncle Don
from NE Indiana
Verified Purchase:Yes
Perfectly suitable for my purposes.
Delivered exactly as represented....
Delivered exactly as represented....
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bengelke
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Makes working from home much easier! Love being able to connect extra monitors as well as hard wired internet instead of wifi all the time!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Multi-Monitor Docking Station for ThinkPad E14 G5
on February 19, 2024
Posted by: NXL IT Support
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice dock. Easy to install. Light-weight and portable.
Written by a customer while visiting lenovo.com
Posted by: TritonIT
from Hamilton, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] ThinkPad Universal USB-C Dock - Tried and True Performance!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: consumer22
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good..............................................
Written by a customer while visiting lenovo.com
Posted by: Joe T 1985
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works good, not enough power to charge the latop like a Thunderbolt Docking station, so still have to keep the laptop charger connected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Big disapointment
on November 3, 2023
Posted by: Technoholic
from Arizona
Not what I expected from a docking station operation. After adding an external monitor, the on/off button on the dock is not functional, it does not power on the laptop. In order for the external monitor to power on, the laptop must be open and the laptop power button must be used. once everything comes up, the laptop can be closed and the external console is useful. So, what is the power button on the dock good for???
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 3, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com