Customer reviews from lenovo.com
Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Average customer rating
3.9
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
29
4 Stars
8
3 Stars
1
2 Stars
3
1 Star
9
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Posted by: Afs1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super easy to set up and makes life so much easier when using a laptop
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: etb1
from SF Bay Area, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dock works well, haven't had very many tickets from our fleet. management tools could use some work. Create a config and password with Smart Dock Admin then put it in the Smart Dock Connect app dir. Can be finicky adding devices, and they'll appear in the dashboard when they get around to it.
Written by a customer while visiting lenovo.com
Posted by: CRDD
Verified Purchase:Yes
Generally has everything, but no capability to add a monitor with USB-C. Can't tell the difference between the smart docking station and the regular one.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, August 26, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. Please go through the below link which will help you to connect the monitor with USB-C,
https://www.lenovo.com/us/en/p/accessories-and-software/docking/docking-usb-docks/40b20135us
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://www.lenovo.com/us/en/p/accessories-and-software/docking/docking-usb-docks/40b20135us
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Construction Man
from Newbury, VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect complement to a laptop and a few monitors for a mobile workstation
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Charlie Sc
from Port Charlotte, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was extremely easy to set up. Just plug and play!
Written by a customer while visiting lenovo.com
Posted by: Nexigen
from Newport, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are a Lenovo shop, so purchase this dock with every laptop. Never have any issues. It's great that these are discounted when purchased with a device!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Chris99
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] These docks work as expected and include all the needed cables and charges to use them. If you are looking for a dock to use that just works with Lenovo laptops then you have found it. A word of caution though. If you are wanting to run 3 monitors with tis dock make sure your laptop supports 3 monitors at the resolution and refresh rate you want. This dock supports up to 2x 3840x2160 @60Hz, 1x 3840x2160 @30Hz currently. If your laptop does not support 3 x 4k displays then you may be limited to 2 x 4k displays and 1x 1080p mirroring the laptop screen. I do wish the USBC cable was at least 1.5m instead of 1m. We use these for hot seating in our office. The cable is not long enough to reach on for some laptops because of the cable management used preventing the dock from being moved. Another 6" would do the trick.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: pcampy1
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well, does what its supposed to and doesn't glitch or disconnect like other docks
Written by a customer while visiting lenovo.com