Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Smart Dock - 40B10135US - White
Average customer rating
4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
33
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
7
79%of customers recommend this product.
(
31 out of
39)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Smart Dock - 40B10135US - White
Posted by: LisaMal
Verified Purchase:Yes
The product didn’t work as designed. I could not get the video ports to work with multiple monitors using both HDMI and display port. Nothing I tried worked even though my model of PC was listed as a compatible laptop.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 7, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ChadS
from Beaufort, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far my new computer has been exceptional. I am a hardfast Thinkpad user and this computer does not disappoint.
Written by a customer while visiting lenovo.com
Posted by: Atari1972
Verified Purchase:Yes
[This review was collected as part of a promotion.] Top notch docking station with all the functionality you could want. In fact possibly too much. My IT department told me the feature of Azure integration makes it unable to use the onboard NIC since they do not support that feature and it does not allow pass-thru MAC for the laptop. Otherwise its a great dock.
Written by a customer while visiting lenovo.com
Posted by: ChemE75
from SoFlo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Kind of pricy for a dock that doesn’t fit seamlessly under the laptop like the old school docks. But it has been working well for my wife’s 3 monitor setup and multiple usb connected peripherals. Only negative so far is the extra desktop space it takes up. The old style had pretty much all cables on the backside so we’re a lot easier to arrange halfway neatly. Will have to see if I can make a stand for the laptop so she can tuck the dock under.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: earlymac
from Irvine, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great dock that has the right balance of ports in the front and expansion ports in the back to enable good cable routing and placement on the desk. Makes my X1 Carbon laptop more powerful when connected to additional peripherals.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NPIx
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third Lenovo X1 series laptop. I keep coming back to the model for the reliability, performance and price point. It has been a great road warrior tool
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Nice and Compact
on January 25, 2023
Posted by: Lenovogeek
from Connecticut
[This review was collected as part of a promotion.] I have used this dock for about a month with zero issues. It does not heat up like some of the others. Really satisfied with this unit.
It is much smaller than the other Lenovo docks.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mel Au
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] In addition to the tilt feature, the swivel is a wonderful addition. This shows forward thinking to assist users or thoughtful consumer feedback consideration. Regardless, it is a win! I would recommend the product and return to Lenovo for more technical needs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com