Customer reviews from ATT.com
Apple - Refurbished Excellent - AirPods 4 with Active Noise Cancellation - White
Average customer rating
3.6 out of 5
3.6
(24 Reviews)
Open Ratings Snapshot
Rating breakdown 24 reviews
5 Stars
13
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
5
65%of customers recommend this product. 
(
13 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - AirPods 4 with Active Noise Cancellation - White
Customer Rating
4 out of 5
4
Background noise cancellation & wireless charging
on October 21, 2024
Posted by: EdroDrizzo
from Columbus, Ohio
Verified Purchase:Yes
Definitely cancels background noise. My mom couldn't hear my parrot screeching in the background during our call and it amazed me that she said she couldn't hear the parrot at all! I love that they come in a wireless charging case - the two pairs I bought before didn't come with a wireless charging case. I wish they came with soft tips to help them stay more secure in your ear, but otherwise, these are great AirPods!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Noisy Office
on July 1, 2025
Posted by: Naraly31
from Miami Florida
Verified Purchase:Yes
These airPods are EXCELLENT! I work in a noisy office and need to make phone calls without distractions. They block out the background noise completely, allowing me to focus and communicate clearly. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Need smaller size options.
on May 19, 2025
Posted by: Stephanie Tuori
Verified Purchase:Yes
I wish you made them a bit smaller. Or least offered size options. Not that comfortable as I always feel like they are going to fall out. And since they don’t fit perfectly I’m constantly adjusting them to activate the noise canceling feature.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Earbuds
on September 2, 2025
Posted by: Awesome deal
from Arkansas
Verified Purchase:Yes
Works great. Noise reduction is awesome
I would recommend this to a friend!
Response from ATT.comBy -DavidAT&T CARESeptember 8, 2025
Hi Britney! Thanks for sharing your thoughts on the Apple AirPods 4! We're thrilled to hear they're working well for you and that you're impressed with the noise reduction feature. Your feedback is valuable and helps others understand the perks of these AirPods. Meanwhile click on the below link to learn more about you AirPods 4 https://support.apple.com/airpods
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
AirPod 4
on November 25, 2025
Posted by: Anonymous
from Garner, NC
Verified Purchase:Yes
I absolutely love these AirPods. They are top tier and I’m enjoying them so far. The only thing is I’ve lost one of the AirPods and I need to reorder another set
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Noise cancellation
on December 4, 2025
Posted by: Koydragon
from California
Verified Purchase:Yes
Great headphones like the noise cancellation
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
It's only 4hours
on November 26, 2024
Posted by: Lovely143
from Boise
Verified Purchase:Yes
I have 3rd generation airpod and it will take me 7-8 hours before the battery will run out. The 4th gen. I only used it for 4-5 hours the battery will run out already. I wish I could return this.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Owner
on August 6, 2025
Posted by: Deborah Pryor
from Tulsa Oklahoma
When fully charged these only last four hours. How are you supposed to get through one day with these let alone watch a movie at night. How would you like to get through a half a day with these let alone
I would like to return these please
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - AndresAugust 11, 2025
Hello there, Deborah. We appreciate your review on the Apple AirPods 4. We can understand the importance of a long battery life for your earphones; there are many ways to optimize your battery usage, some of them are: keeping the AirPods in the case when you're not actively using them, lowering the volume, and turning off Active Noise Cancellation and Spatial Audio in the Bluetooth settings; these tips will improve your AirPods' battery life.

If that doesn't do it, you can still take advantage of our 14-day return/exchange policy and get a new pair of earphones that are more suitable for you; please visit https://www.att.com/wireless/return-policy/ for more information.
Written by a customer while visiting ATT.com
Showing 1-8 of 24 results 
1 2 3 >>