Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Customer Rating
5
Worth trade in, if you're looking to upgrade
on December 9, 2024
Posted by: GMan
from Vegas
Expertise:Expert
Verified Purchase:Yes
Its a beautiful watch in my opinion, and works great like all Samsung watches
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Texas
Expertise:Expert
Verified Purchase:Yes
Wish the screen was square and was hoping it would be better than 5 Pro but not that much better.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 10, 2024
Good day John,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch Ultra or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch Ultra or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
Keep your Classic watch the dial is way too useful
on December 9, 2024
Posted by: Qst0075
from Seattle Washington
Expertise:Intermediate
Verified Purchase:Yes
Honestly not what I thought. No dial, action button with no real useful function, and extremely limited customization on watch face.......would have preferred to keep my 5 Classic
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, December 11, 2024
Howdy Qst0075,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Galaxy Watch Ultra differs from our previous iterations: the Watch Ultra offers our most powerful smartwatch processor, it has been designed with Titanium, has a cushion design, has a Sapphire Crystal glass display, with Dual-Frequency GPS, a BioActive Sensor, Quick Button, has a Dynamic Lug System, with the largest battery available in a Galaxy Watch. Plus, you have Galaxy AI featured with your Galaxy Watch Ultra. For your convenience, I have included a few helpful links for your review. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Galaxy Watch Ultra differs from our previous iterations: the Watch Ultra offers our most powerful smartwatch processor, it has been designed with Titanium, has a cushion design, has a Sapphire Crystal glass display, with Dual-Frequency GPS, a BioActive Sensor, Quick Button, has a Dynamic Lug System, with the largest battery available in a Galaxy Watch. Plus, you have Galaxy AI featured with your Galaxy Watch Ultra. For your convenience, I have included a few helpful links for your review. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Hcusnir
Verified Purchase:Yes
Great watch
Screen is just stunning
Battery is better than ever
Turns off if watch is off your wrist
Screen is just stunning
Battery is better than ever
Turns off if watch is off your wrist
Written by a customer while visiting Samsung US
Posted by: G Johnson
from 23322
Verified Purchase:Yes
The watch features are great. Improvement over my previous watch, but the watch is easy to scratch. Previously I had a Watch 4 Classic in black and never removed for any task. That watch never picked up a scratch. This watch, with careful use has already picked up a scratch in about 3 weeks. I've bought a case for the watch, which I would recommend. But having a watch that picks up scratches isn't the best. Maybe because it's the dark color?
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: JayMix
from James City County VA
Expertise:Intermediate
Verified Purchase:Yes
I just upgraded from the original Galaxy Watch 46 mm to the new Ultra. I like the gesture functionality and the new quick launch button. Some tech reviews say that you're not getting your money's worth with this phone, but I cant imagine what else could be packed in this phone. It's got nice battery life, the UI is nice and the various apps are all nice. It's a nice watch. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Renaximus
from Oklahoma
Expertise:Expert
Verified Purchase:Yes
I waited forever for this watch to go on a good sale and it was everything I expected it to be. It's super fast, super durable even though I still run full protection on screen and case. All these features are incredible, they keyboard and voice to text are crazy easy to use, I find myself using my watch more than my phone to text lately. Paying with my watch, amazing, health monitor amazing. I will not list all the features as you can find them but I have been highly impressed. I run full features and get about 2 to 3 days before a charge, I do wish that lasted longer but again it is what I expected. I could always turn off some features to significantly improve battery life but I love my features, I have even watched YouTube on it in a pinch when my kid was using my phone for entertainment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Lesley
from Baton Rouge LA
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch. Pairs nicely with my Samsung 24 plus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US