Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Mark
Verified Purchase:Yes
Undoubtedly the best smart watch Samsung ever made. It does everything that you need for your health to texting phone calls, everything crystal clear and works perfectly.
Written by a customer while visiting Samsung US
Posted by: Peter K
Expertise:Intermediate
Verified Purchase:Yes
As a long time wearer of the watch 4 classic 42mm i was worried the Ultra would be much too large for my small wrist. I couldn't have been more wrong. The Ultra, while very large, is shockingly more comfortable to wear. I am pleased with the design, quality, finish and performance. Couldn't be happier with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Marlynn
from California
Expertise:Intermediate
Verified Purchase:Yes
Longer battery life a real plus.
Display is brighter then previous model.
Display is brighter then previous model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
A Complete Waste of Money
on February 4, 2025
Posted by: Karim
from VA, USA
Expertise:Expert
Do not waste your money on the Galaxy Watch Ultra. This so-called "premium" smartwatch is nothing but an overpriced piece of garbage. The battery life is absolutely terrible—it barely lasts a day on a full charge. And to make matters worse, it takes a ridiculous 4 hours to charge back up.
The health tracking features? Completely unreliable. The heart rate monitor, sleep tracker, and other health options are far from accurate, making them pretty much useless. If you're expecting a smartwatch that can actually help with fitness tracking, look elsewhere.
Samsung really dropped the ball with this one. Save yourself the frustration and invest in a better alternative.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, February 6, 2025
Hi there Karim,
Thanks for sharing your experience with using your Galaxy Watch Ultra. Your feedback is valuable as we continue our journey to bring our consumers the best in design and functionality. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Also check out, "Clear the app cache and data on your Galaxy phone or tablet" and "Use Samsung Health sleep monitoring on your Galaxy Watch" to help resolve what you have described to be experiencing with your health tracking features. I have also included the link to your device manual for your review. Let us know if you have any questions for us after checking those out by reaching out to Samsung Support. We'd be happy to assist you further. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS10001372/
https://www.samsung.com/us/support/answer/ANS10003657/
https://www.samsung.com/us/support/downloads/
Thanks for sharing your experience with using your Galaxy Watch Ultra. Your feedback is valuable as we continue our journey to bring our consumers the best in design and functionality. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Also check out, "Clear the app cache and data on your Galaxy phone or tablet" and "Use Samsung Health sleep monitoring on your Galaxy Watch" to help resolve what you have described to be experiencing with your health tracking features. I have also included the link to your device manual for your review. Let us know if you have any questions for us after checking those out by reaching out to Samsung Support. We'd be happy to assist you further. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS10001372/
https://www.samsung.com/us/support/answer/ANS10003657/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: My name is only 3 letters
from USA
Expertise:Expert
Verified Purchase:Yes
Love the watch its got great graphics? Not sure that the word I'm looking for but it's a lot better than my 5. That said it's not for thin wrist. It's a rather big watch face.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sooooo Fly!!!...Of A Watch ⌚️
on July 31, 2024
Posted by: Dee32soon33
from Wisconsin
Expertise:Expert
The Samsung Galaxy Watch Ultra is a remarkable advancement in wearable technology, seamlessly merging cutting-edge design with functionality. At first glance, its sleek, rugged aesthetic impresses, boasting a durable titanium frame and a vibrant AMOLED display that shines even under direct sunlight. The watch feels robust yet comfortable, making it ideal for both daily wear and outdoor adventures.
One of the standout features of the Galaxy Watch Ultra is its integration of Galaxy AI. This intelligent assistant enhances the user experience by providing personalized health insights and activity tracking. Whether you're monitoring your heart rate during a workout or tracking your sleep patterns, Galaxy AI analyzes your data and offers actionable recommendations tailored to your lifestyle. This level of personalization is a game-changer, helping users stay motivated and informed about their fitness journeys.
Battery life is another highlight; the Ultra easily lasts multiple days on a single charge, which is a significant improvement for those who rely heavily on smartwatch features. The inclusion of advanced GPS capabilities also makes it an excellent companion for outdoor enthusiasts, ensuring accurate tracking of your routes and activities.
Samsung's commitment to health monitoring shines through with features like blood oxygen monitoring, ECG, and stress tracking, all powered by the AI's ability to learn and adapt to your habits. The integration of seamless connectivity with other Galaxy devices enhances its usability, allowing for quick replies to messages and easy access to apps on the go.
In conclusion, the Samsung Galaxy Watch Ultra, powered by Galaxy AI, is a sophisticated and versatile smartwatch that caters to both fitness enthusiasts and tech-savvy users. Its blend of style, functionality, and intelligent features makes it a standout choice in the crowded smartwatch market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped connecting after 3 weeks!!!
on August 18, 2024
Posted by: Dima
from Auburn WA
Expertise:Expert
I received my new watch 3 weeks ago. Today it's disconnected from my phone and wouldn't connect. I spent hours trying to connect it back restarting my phone and watch many times. Had to reset watch to connect it. Not shore how long it will last. Newer had that problem with galaxy watch 6 classic!
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, August 19, 2024
Thank you for providing us with your feedback, Dima. We truly appreciate you taking the time to inform us about your experience with the Watch Ultra. It has come to our attention that you are encountering an error when trying to connect your watch. For additional support in resolving this, we kindly ask that you get in touch with Samsung Support. This will enable us to delve deeper into the matter and provide you with the necessary assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Diegoleonv
from Plant City Florida
Expertise:Intermediate
Verified Purchase:Yes
My favorite of all samsung watches. This is truly the best watch samsung has created to date. It is comfortable to wear and sleep with unlike the other heavy and bulky watches that felt uncomfortable. The watch is large and has so many great features. The looks are what sold me, this watch is beautiful! I loved the trail band.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US