Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Lrgbadboy
from Albuquerque
Expertise:Intermediate
Verified Purchase:Yes
Love this watch, great battery life, excellent features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RJ the tech reviewer
from Shirley, NY
Expertise:Intermediate
Verified Purchase:Yes
I have had my Galaxy watches in the past, but nothing compared to this one tho, the screen is a bit larger, battery does last 2 days depending on quantity of notifications received.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Rick
from PA
Expertise:Expert
Verified Purchase:Yes
Moved up from a Watch 5 Pro. The 5 Pro was fast, but this Ultra is even faster. Beautiful display. Unfortunately, the same issue I saw with the 5 Pro is still present with this model: it misses most of my floor climbs. I routinely do 12 - 15 floors every day, but it only records 3 - 4 most days. Fitbit is much better at recording these accurately. Other tracking functions appear to be good. About the same battery life as the 5 Pro, but it seems to charge a little bit more slowly.
Disappointed that the magnetic clasp band from the 5 Pro wasn't available on the new one. Had to replace it with a third party product. Overall an impressive watch and I do recommend it.
Disappointed that the magnetic clasp band from the 5 Pro wasn't available on the new one. Had to replace it with a third party product. Overall an impressive watch and I do recommend it.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Nikki
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Longer battery life! Bigger watch face, stylish... love this watch
Written by a customer while visiting Samsung US
Posted by: Rich
Verified Purchase:Yes
I love the new bigger, brighter and more responsive screen. The sensors are more sensitive and accurate making it more useful for workouts and sleep tracking, can't wait for the new phone!
Written by a customer while visiting Samsung US
Customer Rating
3
Battery is not great still it's coming for just a
on November 15, 2024
Posted by: Anonymous
Verified Purchase:Yes
Battery is not great still it's coming for just a day and may be day and half
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 15, 2024
Thank you for your honest feedback. We appreciate hearing from our customers. We noticed you reached out to share your feedback on the Galaxy Watch Ultra. The Watch Ultra lasts up to 60 hours without Power Saving mode, based on typical usage. If your Galaxy Watch is experiencing battery drain or decreased battery life, it could be due to certain apps consuming more power. If you have a Samsung phone, you can run a diagnostic on your watch's battery using Samsung Members, and a passing result indicates that the battery is in good condition. Additionally, make sure all your apps are up to date, as bugs can cause excessive battery usage. To update your watch's software, open the Galaxy Wearable app on your phone, tap "Watch settings" or the "SETTINGS" tab, then select "About watch" and "Update watch software." If you have a Gear device, tap "About Gear" and choose "Update Gear software." For further options to optimize your watch's battery life, please refer to the attached link. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Louisville, Ky
Expertise:Intermediate
Verified Purchase:Yes
Hands down the best watch I've owned. Probably not as tough as my G-Shock but still a great watch.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Msbills
Verified Purchase:Yes
ITS REALLY BIGGER THAN I EXPECTED. HAVENT REALLY WORE IT YET. BUT LOOKS GOOD. SO FAR
Written by a customer while visiting Samsung US