Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Priscilla M
from Cheyenne WY
Expertise:Expert
Verified Purchase:Yes
My bf loved his gift and uses it everyday. He spends a lot if time exploring it too.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yosyp
Verified Purchase:Yes
I am very satisfied, only I am confused by the fact that Viber cannot be installed, and everything else is fine.
Written by a customer while visiting Samsung US
Posted by: Mark
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
It's a great watch when it works. It locked up and nothing would work, so I had to let it run out of battery and then recharge it and then restart it. Maybe I should shut it off at night?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 12, 2024
Thank you for sharing your thoughts on the Galaxy Watch Ultra, Mark. We strive to provide our customers with the best experience possible. The Watch Ultra features our most powerful smartwatch processor, delivering next-gen processing power supported by Galaxy AI. If you're noticing that the watch screen is slow to respond, freezes, or becomes unresponsive, there are a few possible reasons for this. These may include outdated software, the presence of a third-party app, or the physical condition of the watch itself. Additionally, factors such as unclean hands, the use of optional accessories, gloves, and sharp objects can also affect the screen's responsiveness. To enhance performance, try forcing the watch to reboot by pressing and holding both buttons until "Rebooting..." appears, and ensure that the software is updated regularly for optimal functionality. Be sure to check out the link attached for additional options to help troubleshoot. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: J McClain
Expertise:Intermediate
Verified Purchase:Yes
This Watch is awesome. And it operates very premium.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
I like technology and I wanted to try the new Galaxy Watch ultra, and I was impressed it is very robust and feels good quality, the battery has good duration and I like the dial it brings from the factory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, Still wish it had the mechanical bezel..
on November 13, 2024
Posted by: RockRDR
from Az
Expertise:Expert
Verified Purchase:Yes
Love it, Still wish it had the mechanical bezel...
I would recommend this to a friend!
Features
3
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Posted by: Yamil
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
The battery life is better than ever, I have used it all.day long and it only goes down to 80%
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: markymark
from west palm beach, FL
Expertise:Expert
Verified Purchase:Yes
love love love my new watch. ive had every one thwyve made and this is the absolute best!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US